A Fashion Industry Case Study

Case Study 3:

WIS International UK was appointed to improve upon a leading UK fashion retailer’s process of Distribution Centre and store stocktakes.

The customer’s previous service provider took three weeks (average counting crew of 70 people per day) to complete the DC count of approximately 300,000 pieces, with finish times running as late as 5am next day. We were set the challenge of counting the DC and stores together in a 5 day period.

In results that exceeded our customer’s expectations, WIS provided:

• Completion of DC count by 12 midday on Day 4 (with a counting crew of only 30 people per day)
• £150,000 saved in staff overtime across all stores
  A £100,000 (approx) fee saving at the DC
• Massively improved productivity and accuracy
• All stores completed by stipulated 12 midnight finish time
• On-time arrival of final reports and results
• Overall performance rating of 4.96 out of 5