Retail Support Services

Day-to-day operations in today’s retail environment is challenging at best. New item launches, promotional activity, out-of-stock management, and even product recalls continue on a regular basis. WIS International have hundreds of directly employed colleagues that can assist you in keeping your stores operating efficiently. 

To ensure that merchandise is properly displayed, shelves filled, SEL’s correctly placed and showing the correct price, promotional material deployed, and many other support tasks, retail and distribution alike turn to WIS International, a reliable retail support services provider, who can complete your projects quickly and effectively.

Staffing Solutions

We know many of our customers prefer that their staff focuses on their business instead of taking time away to conduct an inventory count.  Rather than ask family members, recruit friends or even resort to temp agencies, we provide trained staff on a per project basis.  You have the advantage of being able to leverage your existing resources as well as utilise our inventory associates to complete the team.

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Data Analytics

Leveraging the data we collect during your count via our state of art data warehouse and market leading tools. 

During the count we provide live dashboards with in count performance available for all stakeholders to use.

Post count we provide analysis dashboards using the market leading platform to inform and advise on not just the count but finding those trends that can make a difference. 

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Instore Resets

From teams of one to many more, we perform reset projects ranging from shelves, gondolas to entire stores in convenience, grocery, pharmacy and department store formats.  With our decades of experience we have learned that communication, planning, personnel selection, training, and leadership remain essential to the successful execution of many of our single-day to multiple week events.  WIS merchandisers have set everything from four-foot specialty sections to massive wall-to-wall full store openings and retrofits.

Product Placement

WIS International has the ability to provide hundreds of market specific personnel to reset entire stores or to assist opening a new store from scratch.  We can help you open on-time and within budget.  Our national coverage, enables us to easily supply additional personnel to single store or even large nationwide projects.

Planogram Maintenance

The WIS International team of merchandisers ensure you are getting your money’s worth by verifying store compliance, documenting deficiencies and correcting on-the-spot.

Representing major manufacturers, our teams frequently survey and fix on-the-spot variances to established planograms. Planogram adherence assists our clients in growing their retail sales.

Compliance Audits

From a few simple questions, specific measurements, and photographs we tailor audit and survey programs to your specific needs. We visit individual locations to check signage, pricing, product placement, competitive activity and other uniquely defined criteria. Results presented as you need them, how you prefer to view them. 

Our experienced employees and easy to read back-end reports get you results…fast.

Our compliance auditors capture the data you need both, to verify your programs are implemented correctly as well as most any quantitative data to assist in retail planning.  We equip our retail experts with handhelds to answer compliance questions independently or combined with relevant scan information.  Upon completion, we provide easy to retrieve photographic data—seamlessly.

Product Recalls

When a product recall occurs, manufacturers need qualified partners to assist in protecting the public and their brand quickly and professionally. With thousands of personnel worldwide we are able to deploy teams quickly to remove the product from the shelf, verify removal, package, ship or destroy the item, document quantities for credit memo, or even purchase the item at retail. WIS International has worked on recalls and product purchase projects ranging from a few hundred stores to nearly 60,000.

Typically, with very short notice we deploy our trained personnel to scour the retail or warehouse location for affected product, remove it from the shelf or bay, quantify the find and ship or dispose of it per specific recall requirements.  When the needs of the client arise, we have the unique ability to issue, distribute and fund credit cards in our employees’ names, to make and account for retail purchases.  All the while, our WISard data capture terminals aide the process. From hard lines and household items, to OTC Pharmaceuticals, we are thorough, fast and provide third-party objectivity.

Click Here to get in touch with WIS and let’s see how we can help you with your inventory needs. 

Click Here to find out more about WIS Success Stories and Case Studies.